Last revised: October 15, 2023
Effective date: October 15, 2023

Welcome to Creatingly – the site that lets you create, distribute, and manage your own website or online application, with no coding required. Creatingly is both a visual programming tool and a cloud platform. You use the programming tool to build your applications, while they are hosted and run on the cloud platform. The application editor is accessed through your browser. There is nothing to download, and you can access your application from any device. Once an application is built on Creatingly, there is no need to deploy the application to a cloud solution. As soon as an application is built on Creatingly, it is hosted on Creatingly's cloud infrastructure.

Our “Terms and Conditions” are below. So that you don’t just have to hold your nose and click “I agree” or wade through a sea of legalese, we created short summaries of what each major section says. Of course, our lawyer insisted that these summaries must be “clearly and conspicuously identified” as “not legally effective,” so you can easily distinguish them below – they are in italics and do not have any numbering.

These “Terms” are a legal contract between you and Creatingly. You must be able to enter into contract to use our “Platform”. This includes the age requirement that you must be at least 18 years old, or 13 and have the consent of your parent or guardian, to use it. These Terms include our Privacy Policy. We may change these Terms on occasion, and your continued use of the Platform means you accept the revised Terms. The Terms don’t apply to sites and services operated by other companies you may access through the Platform. Any legal claim involving these Terms, the site, or the services will be settled by arbitration, not through a trial in front of a judge or jury, or through a class action lawsuit.

a. These Terms and Conditions (the “Terms”) are a legal agreement between you (“Licensee” or “you” and its derivatives) and Creatingly. (“Creatingly” or “we” and its derivatives). These Terms govern your use of Creatingly’s website at https://creatingly.com (the “Site”) and your access to and use of our drag-and-drop application building, hosting, and management platform (the “Platform”). Except where specifically noted below, all references to the Platform include the Site as well. Creatingly’s Privacy Policy is incorporated by reference into these Terms and details how we collect, use, and protect information about individuals.

b. TO USE THE PLATFORM, YOU MUST BE 18 OR OLDER (or the age of majority in the jurisdiction from which you are accessing the Platform), OR BE 13 OR OLDER AND HAVE YOUR PARENT OR GUARDIAN’S CONSENT. If you are a parent or guardian agreeing to these Terms for your child, you are legally responsible for his or her use of the Platform. The Platform is not intended for anyone under 13 and individuals under 13 may not use the Platform.

c. By accessing or using the Platform, you represent and warrant that you have the legal right to do so, meet the age requirements in Section 1(b), and have the power to enter into a binding contract with us – either for yourself or on behalf of the entity on whose behalf you are using the Platform. YOU ARE REQUIRED TO AFFIRMATIVELY ACCEPT THESE TERMS WHEN INITIALLY SIGNING UP TO ACCESS THE PLATFORM.

d. These Terms do not apply to any third party websites, services and applications (“Third Party Services”) that you may access through the Platform, such as payment processors or messaging applications. We are not responsible for the content or practices of Third Party Services and provide links to Third Party Services only for the convenience of our users. We encourage you to carefully review the terms of service of any Third Party Service you access through the Platform.


f. We may change these Terms at any time. When we do so, we will make a new copy of the Terms available on this page and will also inform you through the administration panel of the Platform, as applicable. Any changes to the Terms will be effective immediately for new users and five (5) days after notice of such changes is posted on the Site for existing users.

g. You may contact us using the contact form on https://creatingly.com/contact ATTN: Legal with any questions you have about these Terms, the Platform, or our other services.

You can use the Platform to build and host an application or site that you make available to others (a “Creatingly Site”). Any other use of the Platform, or attempt to copy or damage the Platform, is prohibited, and we may suspend or terminate your account in such event. You may pay an additional fee to access additional features that expand the functionality of the Platform or Creatingly Sites.

a. License. Subject to these Terms, Creatingly grants you a non-exclusive, non-transferable, non-sublicensable, limited and revocable license to: (i) access and use the functionality of the Platform to build, host and manage websites and other Internet-based services (collectively, a “Creatingly Site”) that may be made available to members of the general public (each such individual accessing a Creatingly Site, an “End User”). The license granted in this Section 2(a) includes the right to access, use, and make a reasonable number of copies of any written descriptions of the functionality, technical requirements, or use of the Platform (collectively, “Documentation”), and (b) use any changes to the Platform made available to all Creatingly clients at no additional cost (each, an “Update”) when each Update is made available. Updates are applied automatically to the Platform. Documentation is available at https://creatingly.com/docs.

b. Restrictions. Except as explicitly permitted in these Terms, you may not, directly or indirectly: (i) modify or create derivative works of the Platform; (ii) decompile, reverse engineer, or translate any portion of the Platform into human-readable form (except to the extent expressly allowed by applicable law); (iii) rent, lease, share, distribute, or sell the Platform to any third party, including on a service bureau or similar basis; (iv) remove, alter or deface proprietary notices or marks in the Platform or Documentation; (v) disclose the results of testing or benchmarking of the Platform; (vi) circumvent or disable the Platform’s security, copyright protection, or license management mechanisms, (vii) interfere with the Platform’s operation; (viii) use the Platform to violate the law or the rights of any third party; or (ix) attempt to do any of the foregoing. Creatingly may take any actions it deems reasonable, including denying access to Users, suspending a Creatingly Site, or terminating your Subscription (as defined in Section 9(a)) for any breach of this Section 2(b).

c. Additional Features. An “Add-On” is an optional Platform feature available for an additional fee. Add-Ons are not required for the proper functioning of the Platform, may be subject to additional terms, and may be added to an existing subscription to the Platform. Add-Ons may include integrations to Third Party Services. Where Add-Ons have additional terms, you must accept such additional terms prior to accessing the Add-On.

You must create an account to access the Platform’s application creation features. You are responsible for keeping your account credentials secure, for all acts that occur under your account, and for the acts of anyone who accesses the Platform on your behalf. You may use the Platform to create applications for your customers. You can’t use the Platform for illegal purposes, to post pornography or hateful content, harass others.

a. Accounts. i. To access the Platform’s app creation and management tools you must create an account (an “Account”). Every individual with such access is a “Direct User” (as opposed to End Users, who are visitors to Creatingly Sites) and, unless the circumstance clearly indicates otherwise, all references to “you” in this Agreement apply to Direct Users. When you create or update an Account, you must provide information that lets us contact you and (if you are signing up for a paid Subscription or access to the Creatingly Marketplace as described in Section 6) process payments through our third party payment processor. All personal information that we collect in relation to your Account is subject to our Privacy Policy; information collected by the payment processor is subject to their equivalent policy. You agree to keep all Account information accurate, current and complete for so long as you are using the Platform. ii. If you design, operate, or maintain Creatingly Sites for third parties on a commercial basis, you may create an Account under our Agency Subscription Plan, (an “Agency Account”), When operating an Agency Account, (1) you may not use it to create your own project; (2) the restriction set forth in Section 2(b)(iii) does not apply to work you perform for your customers, and (3) once you create a project, your customer must establish their own Account with us at the proper Subscription level prior to making it available to End Users.

b. Security. Each Direct User must establish login credentials to access the Platform and is responsible for maintaining the confidentiality of such credentials. You must immediately inform Creatingly of any suspected unauthorized use of the Platform. Creatingly cannot and will not be liable for any loss or damage arising from a failure to safeguard Account credentials or unauthorized use of such credentials.

c. Acceptable Use. In addition to the restrictions set forth in Section 2(b), you and your Direct Users may not use the Platform in any way that does not comply with Creatingly’s Acceptable Use Policy, which is incorporated into these Terms by reference (https://creatingly.com/acceptable-use-policy).

We strive to keep the Platform available 24/7/365 but may suspend access for maintenance or to protect it from attacks or other threats. We protect the Platform with robust physical, network, and data security measures. Online support for the Platform is available at https://creatingly.com/docs, and paid users have access to email support.

a. Availability. Creatingly will use commercially reasonable efforts to make the Platform available at all times, except for scheduled downtime and any unavailability caused by events beyond our reasonable control, such as fires, natural disasters, government actions, civil unrest, Internet service provider failures or delays, or denial of service attacks that would not be stopped by the use of standard security measures.

b. Security. Creatingly will employ industry-standard technical, logical, and physical security measures and practices for the Platform and any Creatingly systems on which Direct User Content (as defined in Section 5(a)) is stored or processed designed to preserve the security and integrity of, and prevent unauthorized access to, the Platform, Creatingly Sites, and Direct User Content.

c. Support. Creatingly will provide all Updates to the Platform and any Add-Ons applicable to your Account as and when they become available. Online documentation, community forums, manuals, and interactive training materials are available at all times at https://creatingly.com/docs. In addition, Direct Users with paid Subscriptions have access to email support at support@creatingly.com. Before emailing support, we strongly recommend you check the various help and support pages at https://help.creatingly.com, as many questions received by our support team are addressed there. Support personnel respond to all emails during normal business hours (Weekdays from 9AM-6PM GMT), provided that requests received from Dedicated Users as well as “Team” and “Production” Subscription Direct Users take priority over other requests.

You are responsible for all content and operation of any Creatingly Site you build, including the actions of any individual who accesses or uses your site. You must include terms that are at least as protective of Creatingly as these Terms on your site. We can remove any content on the Platform or a Creatingly Site that violates these Terms.

>a. General. You are responsible for all text, images, photographs, or other materials provided or uploaded by you or Direct Users associated with your Account to the Platform or Site (“Direct User Content”). Direct User Content includes all content of Creatingly Sites, the design and workflow of a Creatingly Site, all data generated by or submitted to a Creatingly Site (including information relating to End Users), any templates or plugins you make available through the Creatingly Marketplace, and any comments, reviews, responses or other information posted in any user forums or the equivalent. AS BETWEEN YOU AND CREATINGLY, YOU AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR ALL CONTENT, OPERATION, AND MANAGEMENT OF ANY CREATINGLY SITE OR OTHER DIRECT USER CONTENT TO WHICH YOU HAVE ACCESS (INCLUDING IF SUCH DIRECT USER CONTENT WAS PRODUCED BY OTHERS OPERATING ON YOUR BEHALF, SUCH AS WHERE MULTIPLE DIRECT USERS HAVE ACCESS TO A SINGLE CREATINGLY SITE), AND YOU AGREE TO INDEMNIFY CREATINGLY FOR ANY CLAIMS, DAMAGES, COSTS, AND LIABILITIES ARISING FROM SUCH CREATINGLY SITE OR CONTENT. For each piece of Direct User Content that you submit, you represent and warrant that: (i) you have the right to submit the Direct User Content to the Platform and grant the licenses set forth in this Section 4; (ii) if payment is required to any third party for the display of such Direct User Content that is licensed, you are solely responsible for all such payments and will indemnify Creatingly for any third party seeking license or other payments related to Direct User Content from Creatingly; (iii) the Direct User Content does not infringe, violate or misappropriate any third party’s rights, including any copyrights, trademarks or other intellectual property rights and privacy rights; and (iv) the Direct User Content complies with these Terms, the Acceptable Use Policy and all applicable laws.

b. End User Content and Creatingly Site Terms. If End Users are allowed to post content on a Creatingly Site, such content will be deemed Direct User Content of the Direct User(s) who own the Account(s) associated with such Creatingly Site. Each Creatingly Site must include terms of use that are at least as protective of Creatingly, and grant the controller of the Creatingly Site the same rights with respect to removal and treatment of End User content that Creatingly has with respect to Direct User Content set forth in these Terms, including Sections 2(b), 3(c), 5(c), 5(e), 6(c), and 15.

c. Review and Removal of Content. Creatingly is not required to review Direct User Content, but may determine, in our sole discretion, that certain Direct User Content violates these Terms. We may remove such content, suspend your Account, suspend access to the applicable Creatingly Site, or take any other steps that we deem appropriate in such case. Where applicable, Creatingly may still collect subscription fees from suspended accounts. Creatingly does not guarantee the accuracy, reliability or quality of Direct User Content. You acknowledge that by using the Platform or Creatingly Marketplace, or by visiting a Creatingly Site, you may be exposed to content that you may consider offensive, indecent or objectionable. If you believe that any content on the Platform infringes a third party copyright, trademark, or other intellectual property right, you may report the infringement as set forth in Section 15.

d. License to Creatingly. By posting, displaying, sharing or distributing Direct User Content on or through the Platform, you grant Creatingly, its affiliates, and any applicable Third Party Services a nonexclusive license to use such Direct User Content during the Term (as defined in Section 11) solely for the purpose of operating the Platform and providing related services. Creatingly is acquiring no rights in the Direct User Content except for the limited license set forth above.

e. Compliance and Preservation. Creatingly may access, preserve and disclose Account information and / or Direct User Content if Creatingly is required to do so by applicable law or if we believe in good faith that such access, preservation or disclosure is reasonably necessary to (i) comply with legal process, (ii) enforce these Terms, (iii) respond to claims that any Direct User Content violates the rights of third parties, including pursuant to Section 13, (iv) respond to your requests for customer service, or (v) protect the rights, property or personal safety of the Platform, Creatingly, our employees, directors or officers, partners and agents, or members of the public.

f. Ownership Disputes. Sometimes ownership of an Account or Creatingly Site is disputed between parties, such as a business and its employees, or a web designer and a client. We try not to get involved in these disputes. However, we reserve the right, at any time and in our sole discretion, and without notice to you, to determine rightful Account or Creatingly Site ownership and to transfer an Account or Creatingly Site to such owner. Our decision in that respect is final. If we feel that we can’t reasonably determine the rightful owner, we reserve the right to suspend an Account or Creatingly Site until the disputing parties reach a resolution. We also may request documentation, such as a government-issued photo ID, credit card invoice or business license, to help determine the rightful owner.

You buy or sell (license) templates and plugins for use with Creatingly Sites on the Creatingly Marketplace. Creatingly provides the Marketplace as a service to our users, but is not responsible for transactions on the Marketplace. We do not warrant any item licensed through the Marketplace, but may reject or remove items that we determine do not meet our standards. If you sell an item on the Marketplace, you may not sell that item anywhere else.

a. General. The “Creatingly Marketplace” lets Direct Users buy (a “Buyer”) and sell (a “Seller”) templates and plugins for use with the Platform (“User Components”). User Components are Direct User Content and subject to all applicable restrictions in Section 5, except as explicitly set forth in this Section 6. Sellers may not use Creatingly Marks in, or in connection with the marketing of, User Components, and may not otherwise suggest that they are associated with, or endorsed by, Creatingly. Buyers and Sellers in the Creatingly Marketplace contract directly with each other. Creatingly will not be a party to any contracts between Buyers and Seller. Creatingly facilitates these contracts by supplying a medium for the exchange of money. Payment will be processed at the end of a completed transaction. All payments must be made through the Creatingly Marketplace (using our Third Party Service provider).

b. Submission and Review. Direct Users who have created a User Component are invited to submit it using the “Submit” tab in the Creatingly Marketplace and completely and accurately filling out all requested information. By submitting a User Component, Seller (i) represents that it is compliant with the Platform, and (ii) makes all the representations and warranties set forth in Section 5(a) with respect to such User Component. Creatingly will review the submission and may refuse it for any reason whatsoever, including incompatibility with the Platform or inappropriate content.

c. Removal. Creatingly reserves the right, at any time and for any reason, to remove a User Component from the Creatingly Marketplace, even if it was previously approved, and even if the removal of such User Component materially diminishes the functionality of Creatingly Sites using such User Component. Creatingly will take commercially reasonable steps to work with the Seller to mitigate the effect of such removal, but is not responsible for any claims by End Users or third parties relating to such removal.


e. Payments. Buyers and Sellers must be 18 (or the age of majority in the jurisdiction from which they are accessing the Creatingly Marketplace). While Creatingly processes all transactions for User Components, (i) each such transaction is solely between the applicable Buyer and Seller; (ii) Creatingly has no liability to either Buyer or Seller with respect to such transaction; and (iii) the Buyer’s license rights to the User Component are solely determined by the Seller, subject to the limitations set forth in Section 6(e). Before using the Creatingly Marketplace, Buyers and Sellers must first register their payment information with Creatingly’s Third Party Service provider for payments (currently Stripe) if they have not previously done so. The price for User Components is determined by the Seller within a band set by Creatingly, and Creatingly will retain a commission for all transactions processed through the Creatingly Marketplace, in each case subject to the then-current Creatingly’s Marketplace Licences, Pricing, and Payment Policies (https://creatingly.com/marketplace-policies). Sellers may make User Components available for no fee. Creatingly may suspend or withhold payments to Seller for any breach of Seller’s obligations set forth in this Section 6 or otherwise under this Agreement. Creatingly may, in its sole discretion, discount the prices of User Components for certain buyers (i.e., students) or in the context of special promotions, in which case Sellers will be notified of such terms in advance of their taking effect. Creatingly may change or end promotions at any time.

f. Refunds. Creatingly has no obligation to provide refunds or credits, but may grant them in extenuating circumstances, as a result of specific refund guarantee promotions, or to correct any errors made by Creatingly, in each case in Creatingly's sole discretion.

g. Exclusivity. Sellers may only offer User Components on the Creatingly Marketplace. Sellers may promote User Components on their own or third party sites, but any “purchase” link or the equivalent must direct the user to the Creatingly Marketplace (and not via a frame or pop-up but via a re-direct).

h. License to Buyer.

i. All User Components are licensed, not sold, and the Seller retains all right, title and interest in and to the User Component except for the limited license provided to Buyer as set forth herein.

ii. Unless otherwise set forth in customized license terms made available to Buyer in connection with the applicable User Component: (1) all the rights and restrictions of Section 2 apply to each Buyer and Seller, except such Section should be read to replace “Creatingly” with “Seller”, “you” with “Buyer”, and “Platform” with the name of the applicable User Component; (2) Seller affirms that the representations and warranties made in Section 5(a) with respect to all Direct User Content apply fully to all User Components, and acknowledges that Buyer may seek appropriate remedies for a breach of any such representations and warranties; and (3) Seller will fully disclose any Open Source Software or Third Party Services integrated into or dynamically linked to by such User Component. For each User Component, the Seller must indicate whether it is licensed for individual or internal business use only or whether a Buyer may use such User Component in a Creatingly Site built for third parties (i.e., where the Buyer is an agency) and any other restrictions applicable to such license. Payment and other terms may differ between individual and agency licenses, and will be specified in the description for such User Component.

iii. Any Buyer license to a User Component will terminate upon termination of Buyer’s license to the Platform hereunder. If a Seller removes a User Component from the Creatingly Marketplace, prior license grants to such User Component will not be affected. In either case, no additional payments for such User Component will be due following such termination or removal. Seller must maintain an active Account with Creatingly in order to receive payment for User Components hereunder. If Seller’s Account is terminated, Buyers will no longer be required to make any payments for Seller’s User Components, but will not be required to stop using such User Components, and Seller will have no ongoing obligations with respect to such User Components. CREATINGLY WILL HAVE NO LIABILITY TO ANY BUYER OR SELLER FOR LOSS OF PAYMENT, LACK OF SUPPORT, REMOVAL OF USER COMPONENTS, OR ANY OTHER CONSEQUENCES ARISING FROM THE TERMINATION OF A BUYER OR SELLER’S CREATINGLY ACCOUNT, REMOVAL OF A USER COMPONENT FROM THE CREATINGLY MARKETPLACE, OR ANY ACTS OR OMISSIONS OF BUYERS AND SELLERS WITH RESPECT TO THE CREATINGLY MARKETPLACE.

iv. Reviews. To the extent that Creatingly provides users of the Creatingly Marketplace an opportunity to review or otherwise comment upon User Components (“Buyer Reviews”), (i) Creatingly and the applicable Seller may reproduce, publish, and distribute any information about Buyer Reviews in any forum in connection with promotion of the Platform, the Creatingly Marketplace, and the User Components, and (ii) for all other purposes, Buyer Reviews are Direct User Content and subject to the applicable provisions of Section 5.

We own the Platform and all information about its use that does not allow for the identification of individuals. You own your content. We may use any feedback you provide about the Platform or Creatingly without compensating you.

a. Platform. Aside from the limited license granted to you in Section 2(a), Creatingly retains all right, title and interest in and to the Platform, Documentation, and all Updates. The Platform includes the Creatingly Marketplace (but not User Components).

b. Direct User Content. Except for the limited licenses granted to Creatingly in Sections 5(c), 6(d) and 6(g), as between the parties, you retain all right, title, and interest in and to your Direct User Content. For the avoidance of doubt, you may re-use any Direct User Content, including Creatingly Site workflow and design, on other web platforms or media without restriction. Direct User Content includes User Components.

c. Usage Information. Creatingly owns all data regarding installation, registration, and use of the Platform, and related to Platform performance, including response times, load averages, usage statistics, and activity logs, (collectively, “Usage Information”). Usage Information includes information about Creatingly Sites and User Components incorporated into Creatingly Sites. Usage Information does not include any personally identifiable information or End User Information, but may include aggregated information derived from Direct User Content. Usage Information is used to contribute to analytical models used by Creatingly, to monitor and improve the Platform, and to perform Creatingly’s obligations under this Agreement.

d. Marks. You and Creatingly each retain all right, title and interest in and to their respective trademarks, service marks, logos, name, branding, and equivalent identifiers (“Marks”). You grant Creatingly a limited, non-exclusive, non-transferable, sublicensable right to use your Marks on the Platform and as otherwise required to fulfill its obligations hereunder, and for attribution as set forth in Section 15(e), consistent with your standard guidelines regarding the use of the Marks. Except for the reproduction of Creatingly Marks as permitted herein (i.e., promotion of the Creatingly Marketplace on your site), you may not use Creatingly Marks for any purposes, including in a way that suggests you are or endorsed by or associated with Creatingly in anything other than a customer relationship, or in connection with the marketing of, your Creatingly Sites or other services related to Creatingly. All permitted use of a party’s Marks hereunder will inure to the benefit of the owning party.

e. Feedback. Any feedback, comments, or suggestions you may provide regarding us, the Platform, or other services we offer (“Feedback”) is entirely voluntary and you hereby grant Creatingly a perpetual, irrevocable, and royalty-free right and license to use all Feedback in any lawful manner whatsoever, without any obligation to you.

We may make content or services provided by third parties available through the Platform as a convenience to our users. We are not responsible for their content or services, and recommend that you review their terms before using it.

a. Third Party Services. You are responsible for complying with the terms of use of all Third Party Services applicable to your use of the Platform. Creatingly is not responsible for the performance of Third Party Services. Creatingly will maintain compatibility of the Platform with Third Party Services accessed via the standard features of the Platform or Add-Ons as part of the support services set forth in Section 4(c).

b. Third Party Content. Creatingly may make content from third parties, including data provided by Third Party Services (“Third Party Content”), available via the Platform. Creatingly is not responsible for the accuracy or completeness of Third Party Content. If Creatingly is required to remove Third Party Content, or is notified that certain Third Party Content may violate applicable law or third party rights, Creatingly may remove such Third Party Content without notice.

c. Open Source Software. Certain items of code provided with or accessed via the Platform are subject to “open source” or “free software” licenses (“OSS”), a list of which is available at https://creatingly.com/oss. OSS is not subject to these Terms, except for this Section 8(c) and Section 12. Instead, each item of OSS is licensed under the terms of the license that accompanies such OSS.

Any fees for Platform Subscriptions are due in advance, are automatically charged to your credit card, and will continue until cancelled. We will charge sales tax where applicable. We use Stripe to process payments and you must agree to their terms when entering payment information.

a. Subscription. You do not need to pay to access the Platform, but certain features of the Platform are only available with a paid access plan (a “Subscription”). Subscription levels, features, and pricing are available at https://creatingly.com/pricing. Fees for Subscriptions (“Subscription Fees”) are due in advance for each billing period, with the initial payment due when you add a Subscription to your Account (the “Subscription Start Date”). All Subscription Fees and other payments or credits related to your Account (including those for Creatingly Marketplace purchases or sales) will be made in accordance with the charges and billing terms in effect when such payment is due or funds are received. You must provide us with a valid credit card or other payment method that we accept (“Payment Provider”), prior to starting a Subscription or submitting a User Component to (or licensing one from) the Creatingly Marketplace. You will promptly update your Account if there is any change to your payment information. Your Payment Provider agreement, and not these Terms, governs your use of the designated credit card or online transaction account. By providing your payment information, you agree that we may invoice you for all fees and charges when they become due to us (and process all payments due to you as a Seller) without additional notice or consent. We may change our fees and billing practices at any time, either by posting notice of such change on the Site or notifying you within the Platform, provided that any pre-paid fees for Services not yet completed will not be affected by such change.

b. Automatic Renewal. Subscriptions will automatically renew at the rates then in effect until cancelled as set forth in Section 9(c). By subscribing, you authorize us to charge your Payment Provider at the beginning of any subscription period. Upon renewal of your Subscription, if we do not receive payment from your Payment Provider, you will either pay all amounts due on your Account within fifteen (15) days of the date such payment was due or we may terminate your Subscription.

c. Cancellation. Subscriptions may be cancelled at any time by going to the “Plans and Billing Information” section of your “Account” page or by contacting us via email at support@creatingly.com. Monthly Subscriptions may be terminated at any time. Annual Subscriptions will automatically renew for an additional year at the then-current price for the selected Services unless cancelled prior to the anniversary of the applicable Subscription Start Date. Cancelled Accounts will immediately lose access to paid features on the Platform and other paid Creatingly services upon cancellation, including connection with any custom domain you may have set up.

d. Taxes. “Sales Tax” means any sales or use tax, and any equivalent tax measured by sales proceeds that we are required to pass through to our customers or to Buyers on the Marketplace. Sales Tax is automatically calculated and added to all orders where applicable. To the extent applicable, all payments for the Services will be made free and clear of, and without reduction for, any withholding taxes. Any such taxes imposed on payments of fees to us will be your sole responsibility.

e. Payment Services. We use Stripe for payment services (e.g., card acceptance, merchant settlement, and related services). By paying for a Subscription or a User Component, you agree to be bound by Stripe’s Privacy Policy: https://stripe.com/us/privacy/ and authorize us and Stripe to share any information and payment instructions you provide with your Payment Provider and any other Third Party Service provider(s) solely required to complete your transactions.

We will each keep the other’s sensitive information safe, and only use it as necessary.

a. General. “Confidential Information” means non-public or proprietary information in any form disclosed by or on behalf of either party that (i) is marked or identified as “confidential” or with a similar designation, or (ii) by its nature or the circumstances of its disclosure ought reasonably to be treated as confidential. The Platform, Documentation, and Usage Information is Creatingly Confidential Information. Each party may have access to the other party’s Confidential Information as a result of this Agreement. Confidential Information is the sole property of the disclosing party.

b. Use. Each party will: (i) only use Confidential Information to fulfill its obligations hereunder and/or as contemplated by these Terms and the Privacy Policy; (ii) only provide access to Confidential Information on an “as-needed” basis to its personnel, agents, and/or consultants who are bound by obligations materially similar to this Section 10(b), and (iii) maintain Confidential Information using methods at least as protective as it uses to protect its own information of a similar nature, but in no event with less than a reasonable degree of care. The obligations in this Section 10(b) will apply during and for three (3) years after the Term, except in the case of Confidential Information that is a trade secret, in which case the obligations will remain in effect as long as the trade secret is maintained.

c. Exceptions. Confidential Information does not include information that is: (i) publicly available when disclosed or becomes publicly available without fault of the recipient after disclosure; (ii) rightfully learned by recipient from entities not bound to keep such information confidential, (iii) independently developed by recipient; or (iv) approved for unrestricted disclosure by the disclosing party. In addition, a recipient may disclose the other party’s Confidential Information as required by court order or applicable law (provided that, to the extent legally permissible, the recipient promptly notifies the other party of such requirement and cooperates with the other party’s reasonable efforts to prevent or limit the scope of such disclosure, at the other party's expense).

You may terminate these Terms at any time by cancelling your subscription and stopping use of the Platform. We may terminate them for your breach, including failure to pay.

a. Term. These Terms will remain in effect for so long as you access the Site or use the Platform (the “Term”).

b. Termination by Creatingly. If timely payment cannot be charged to your Payment Provider for any reason, if you have materially breached any provision of these Terms, or if we are required to do so by law (e.g., where the provision of the Platform becomes unlawful), we may, immediately and without notice, suspend or terminate your Account. We will not be liable to you or any third party for any such termination, except that, if we stop offering the Platform where required to do so by law, we will refund any prepaid Subscription Fees for the remainder of the Term then in effect within thirty (30) days of the date of termination.

c. Termination by You. Subscriptions may be cancelled at any time by going to the “Plans and Billing Information” section of your “Account” page or by contacting us via email at support@creatingly.com as set forth in Section 9(c). Following the termination date of your Subscription, these Terms will no longer apply to you unless (and only to the extent that) you access the Site.

d. Effect of Termination. Upon expiration or termination of this Agreement for any reason, the rights and licenses granted under this Agreement will immediately terminate. Sections 7, 10, 11(d), and 12 through 15 will survive the termination or expiration of this Agreement for any reason.

The Platform is provided without any warranty, e.g. we do not claim or guarantee legally that we are bug-free. Except in certain egregious cases, Creatingly's maximum liability is limited to $100. You are responsible for all costs and damages we suffer as a result of your content or breach of these Terms.



c. INDEMNIFICATION. You will indemnify, defend and hold Creatingly harmless from any claim, action, suit or proceeding made or brought against Creatingly arising out of or related to (a) your breach of any term of this Agreement, or (b) Direct User Content.

We may remove content from the Platform or a Creatingly Site that users report as infringing the intellectual property rights of others, or that we believe does so.

a. General. Creatingly respects the intellectual property rights of others and we expect our users to do the same. If you are a copyright owner and believe a user of the Platform or operator of a Creatingly Site is infringing your copyright or the copyright of any third party, please notify our designated copyright agent in writing at the following email address:


b. Notice Requirements. Each notification must include the following information: (i) a physical or electronic signature of a person authorized to act on behalf of the owner of the right that is allegedly infringed, (ii) a description of the work claimed to have been infringed, or, if multiple works are covered by a single notification, a representative list of such works, (iii) identification of the material that is claimed to be infringing, and information reasonably sufficient to permit Creatingly to locate the material, (iv) information reasonably sufficient to permit Creatingly to contact you, such as an address, telephone number, and, email address, (v) a written statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law, and (vi) a statement made under penalty of perjury that the information in the notification is accurate and that you are the copyright owner or authorized to act on the owner’s behalf.

Note that when Creatingly contacts the owner of the content that is claimed to be infringing, we may provide them with the rights owner's name, contact information, and nature of the report, so that contact between the two parties may be established.

c. Trademarks. The above process may be used to inform us of potential or suspected violations of other intellectual property rights, including unauthorized use of trademarked material.

d. Rights and Remedies. We may remove Direct User Content and other content on the Platform alleged to be infringing and terminate the right to use the Platform by any Direct User who infringes the intellectual property rights of another person or entity, in each case without prior notice and at our sole discretion.

Dubai International Financial Centre (UAE) governs these Terms. Any dispute about the Platform or the Terms will be settled by arbitration, not a trial in front of a judge or jury, or through a class action lawsuit.

a. Governing Law. These Terms, for all purposes, will be governed and interpreted according to the laws of the Dubai International Financial Center, without giving effect to its conflicts of laws provisions that would require a different result.

b. Arbitration. Any dispute that may not be brought in small claims court will be resolved by binding and confidential arbitration conducted in the English language, in DIFC, Dubai, UAE.



iii. You have the right to opt out of the provisions of this Section 14 (for purposes of this Section only, the “Arbitration Agreement”) requiring and governing arbitration by sending written notice of your decision to opt out to the following address: legal@creatingly.com, ATTN: Legal within thirty (30) days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, your Account username (if any), the email address you used to set up your Account (if you have one), and an unequivocal statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of these Terms will continue to apply to you.

iv. Any arbitration award will be final and binding upon the parties without appeal or review except as permitted by Dubai International Financial Center (DIFC), UAE. Each party will bear its own costs with respect to the arbitration procedure.

v. Notwithstanding the foregoing, (1) either party may bring an individual action in small claims court, and (2) claims of (A) defamation, (B) violation of the Computer Fraud and Abuse Act, or (C) infringement or misappropriation of the other party’s intellectual property rights, may be exclusively brought in the courts located in Dubai International Financial Center (DIFC), UAE. The parties agree to submit to the exclusive personal jurisdiction of such courts for such purpose. A request for equitable relief will not be deemed a waiver of the right to arbitrate.

c. Enforceability. With the exception of Section 14(b)(i), if any part of Section 14(b) is deemed to be invalid or unenforceable for any reason then the balance of Section 14(b) will remain in effect. If, however, Section 14(b)(i) is found to be invalid or unenforceable for any reason, or we receive a valid opt-out notice from you pursuant to Section 14(b)(iii), then Section 14(b) will be null and void, neither party will be entitled to arbitration, and any claims relating to the Terms or Platform will be exclusively brought in a state or federal court located in Dubai International Financial Center (DIFC), UAE.

a. Assignment. You may not assign these Terms or any rights or obligations without Creatingly’s prior written consent. Subject to the foregoing, these Terms will inure to the benefit of and be binding upon the parties and their respective successors and permitted assigns. Any attempted assignment in violation of this Section 15(a) will be null and void.

b. Export Regulations. The Platform may be subject to export laws and regulations of the United States and other jurisdictions. You represent that you are not named on any U.S. government denied-party list. You will not permit Direct Users to access or use the Platform in a U.S.-embargoed country (currently Cuba, Iran, North Korea, Sudan, Syria, or Crimea (region of Ukraine)) or in violation of any U.S. export law or regulation.

c. U.S. Government Restricted Rights. Creatingly provides the Platform, including related software and technology, for ultimate federal government end use solely in accordance with the following: Government technical data and software rights related to the Services include only those rights customarily provided to the public as defined in these Terms. This customary commercial license is provided in accordance with FAR 12.211 (Technical Data) and FAR 12.212 (Software) and, for Department of Defense transactions, DFAR 252.227-7015 (Technical Data – Commercial Items) and DFAR 227.7202-3 (Rights in Commercial Computer Software or Computer Software Documentation). If a government agency has a need for rights not conveyed under these Terms, it must negotiate with Creatingly to determine if there are acceptable terms for transferring such rights, and a mutually acceptable written addendum specifically conveying such rights must be included in any applicable contract or agreement.

d. Severability. If any provision of these Terms is held by a court of competent jurisdiction to be contrary to law, the remaining provisions will remain in full force and effect.

e. Attribution. We may identify you as a client in standard marketing materials, including the customer page of the Site.

f. Waiver. The waiver of a breach of any term hereof will in no way be construed as a waiver of any other term or breach hereof.

g. Entire Agreement; Modification. These Terms are the entire understanding of the parties with respect to their subject matter and supersede any previous or contemporaneous communications, whether oral or written. These Terms may be modified as set forth in Section 1(f) or in a writing signed by both parties.

h. Headings and Interpretation. Headings and the summary explanations at the beginning of each Section of these Terms are for reference only and do not affect the parties’ rights and obligations hereunder. As used herein, “may” means “has the right, but not the obligation, to”; “includes” and its variations means “includes, but is not limited to”; and “days” means calendar days, provided that obligations that would be due on a weekend or holiday will be due on the next business day following such weekend or holiday.

i. Data Processing Addendum: The parties acknowledge and agree that, to the extent that the provision of the services under these Terms involves the processing of “personal data” as defined by the General Data Protection Regulation 2016/679 (“EU GDPR”) or the EU GDPR as it forms part of the law of the United Kingdom (“UK GDPR”), the terms of the Data Processing Addendum (as updated from time to time) shall apply.


Last revised: October 15, 2023
Effective date: October 10, 2023

Creatingly (“Creatingly” or “we” and its derivatives) is committed to safeguarding your privacy. This Privacy and Cookie Policy (the “Policy”) describes our policies and procedures regarding the collection, use and disclosure of information we obtain through the website at https://creatingly.com, sites created by users and hosted by Creatingly (“Creatingly Sites”), the marketplace we operate for the convenience of our users that lets them license templates and plugins from each other for use with Creatingly Sites (“User Components”), and any other online or mobile services we may provide (all the above, collectively, the “Creatingly Service”). Please read the following information carefully to understand our views and practices regarding your personal data and how we will treat it.

To use the Creatingly Service, you must consent to the terms of this Policy and the Creatingly Terms of Service, which is incorporated by reference, by clicking the button “I agree” to accept the Creatingly Terms of Service and Privacy Policy below.

As used in this Policy, a “Direct User” is an individual who has an account with Creatingly and can build a Creatingly Site, and an “End User” is an individual who visits a Creatingly Site or https://creatingly.com, but who has not registered with Creatingly. Except where specified below, this Policy applies equally to both Direct and End Users.

WHO WE ARE. For the purpose of applicable data protection legislation, the data controller of your personal data is Creatingly (legal@creatingly.com)

MUST READ SECTIONS: We draw your attention in particular to the sections entitled “INTERNATIONAL DATA TRANSFER” and “YOUR RIGHTS.”

CHANGES TO THIS POLICY: We will post any modifications or changes to the Policy on the Creatingly Service. We reserve the right to modify the Policy at any time, so we encourage you to review it frequently. The “Last Updated” legend above indicates when this Policy was last changed. If we make any material change(s) to the Policy, we will notify you via email or post a notice on our Site prior to such change(s) taking effect.

We use your personal information only as permitted by law. Our legal bases for processing the personal data described in this Policy are as follows:

Legal compliance: We may need to collect, use, and otherwise process your personal data to comply with our legal obligations, such as regulatory monitoring and reporting obligations.
Legitimate interests: We may process your personal data where we have a legitimate interest in doing so, provided that our interests are not outweighed by any potential impact of the processing on you, or your fundamental rights and freedoms.
Contract: We may need to process your personal data to perform a contract with you or to take steps that you have requested prior to entering into the contract.
Necessity: We may need to process your personal data to protect your vital interests, or those of another person.
Consent: In some cases, we may rely on your consent to process your personal data. Where we rely on your consent, you have the right to withdraw it at any time in the manner indicated when we requested the consent or by contacting us as described in this Policy.


Creatingly complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data transferred from the EU and the United Kingdom and Switzerland to the United States. We have certified to the Department of Commerce that we adhere to the Privacy Shield Principles. If there is any conflict between the terms in this Policy and the Privacy Shield Principles, the Privacy Shield Principles will take precedence. To learn more about the Privacy Shield Framework and to view our certification, please visit https://www.privacyshield.gov. While Creatingly is operates under the EU-U.S. Privacy Shield Framework, based upon the European Commission’s Decision 2016/1250 of 12 July 2016, we no longer rely on the EU-U.S. Privacy Shield Framework as a basis for transferring data from the European Union to the United States and instead rely on alternative cross-border transfer mechanisms and safeguards. If you have a question about a particular mechanism or safeguard used by Creatingly, please contact us using the contact details listed in Section 17 below.

As described in the Privacy Shield Principles (https://www.privacyshield.gov/article?id=Requirements-of-Participation), Creatingly is accountable for personal data that it receives and subsequently transfers to third parties. If third parties that process personal data on our behalf do so in a manner that does not comply with the Privacy Shield Principles, we are accountable, unless we prove that we are not responsible for the event giving rise to the damage. The types of third parties with which we may share your personal data are set out in the section of this Policy entitled “HOW CREATINGLY MAY SHARE YOUR INFORMATION.” The categories of personal data Creatingly may receive, as well as the purposes for which Creatingly collects and uses the personal data, are set out in other sections of this Policy, including in those entitled “HOW WE COLLECT YOUR INFORMATION” and “HOW CREATINGLY USES YOUR INFORMATION.”

With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Creatingly is not subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Creatingly may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

You may have the right to access your personal data and request that we correct, amend, delete it if it is inaccurate or processed in violation of the Privacy Shield Framework. These access rights may not apply in some cases, including where providing access is unreasonably burdensome or expensive under the circumstances or where it would violate the rights of a third party. To request access to, correction, amendment, or deletion of your personal data, submit a written request to the contact information provided below. We may request specific information from you to confirm your identity.

You may also choose to change personal data or deactivate your account by contacting us using the contact details below. You can also unsubscribe from our marketing communications by following the instructions or unsubscribe mechanism in our marketing e-mails.

In compliance with the Privacy Shield Principles, Creatingly commits to resolve complaints about our collection or use of your personal data. EU and Swiss users with inquiries or complaints regarding this Policy should first contact us by email at legal@Creatingly.com.

Creatingly has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved Privacy Shield complaints concerning non-human resource data transferred from the EU and Switzerland.

Additionally, under certain conditions, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted. These conditions are more fully described on the Privacy Shield website, https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint.

We may amend this Notice on EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield from time to time consistent with Privacy Shield requirements.


Information You Provide.
We collect personal data from Direct Users when they register to use the Creatingly Service, post content on the Creatingly Service (such as in forums), or communicate with us (e.g., through the “Contact” page on our site, or when requesting customer service or technical support), make purchases through the Creatingly Service, or provide us with feedback about the Creatingly Service.

We may also collect personal data at other points in the Creatingly Service when clearly identified.

We do not collect personal data directly from End Users unless they contact us (i.e., through the “Contact” page on our site or to provide feedback about the Creatingly Service). Each individual operator of a Creatingly Site determines what End User information is required to operate their Creatingly Site, is required to comply with all applicable laws respecting the treatment of such information and is responsible for all use of such information. However, because Creatingly Sites run on our infrastructure, the “Information Collected via Technology” section below applies equally to End Users and Direct Users.

Registration. To create an account, Direct Users need to provide an email address and password. Direct Users may provide other optional information, such as profile photos, their location, or job title, and, if signing up for a paid account, will have to provide payment information to our third party payment provider, subject to the terms below. Direct Users may always go to the “My account” section of the Creatingly Service to update, change, or remove their information.

Forum Use. To post on our Forum, Direct Users need to provide their email address, password, a username and may provide other optional information, such as profile photos. Direct Users may always go to their “Account Preferences” page to update or change their information. Creatingly Sites. We do not collect or use End User personal data, except to provide customer support, respond to direct requests, or as automatically collected through technical means as set forth below. As noted above, the operators of Creatingly Sites may collect and use the information of End Users of their sites, including personal data and content posted to Creatingly Sites. Creatingly does not control or monitor such collection and usage.

Creatingly Marketplace. We do not collect any personal data in the course of operating the Creatingly Marketplace, but in order to make available or license User Components on the Creatingly Marketplace, you must be a Direct User who has submitted payment information to our third party payment processor. Certain Direct User account information (including account name or other personal data) may be made available to the buyer and seller involved in a Creatingly Marketplace transaction. Creatingly does not control or monitor the use of such information by participants in a Creatingly Marketplace transaction.

Information Collected via Technology

Information Collected by Our Servers.
To make the Creatingly Service more useful to you, our servers (which may be hosted by a third party service provider) collect information from you, which may include your browser type, operating system, Internet Protocol (“IP”) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit.

Log Files.
As is true of most websites, we gather certain information automatically and store it in log files. This information may include IP addresses, browser type, Internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, data typed into the site, and clickstream data. We use this information to analyze trends, administer the Creatingly Service, track users’ movements around the Creatingly Service, gather demographic information about our user base as a whole, and better tailor the Creatingly Service to our users’ needs. For example, certain information may be collected so that when you visit the Creatingly Service again, it will recognize you and remember preferences (such as previous User Components viewed or licensed from the Creatingly Marketplace). Except as noted in this Policy, we do not link this automatically-collected data to personal data.

How We Respond to Do Not Track Signals. We do not currently respond to “do not track” signals or other mechanisms that might enable you to opt out of tracking on our site. To find out more about “do not track,” please visit http://www.allaboutdnt.com.

Mobile Services. We may also collect non-personal data from your mobile device if you access the Creatingly Service from your mobile device. This information is generally used to help us deliver the most relevant information to you. Examples of information that may be collected and used include your geographic location and information about the type of device you use. In addition, if the Creatingly Service crashes on your mobile device, we may receive information about your mobile device model software version and device carrier, which allows us to identify and fix bugs and otherwise improve the performance of the service. This information is sent to us as aggregated information and cannot be used to identify an individual.

Analytics Services. In addition to the tracking technologies we place, other companies may set their own Cookies or similar tools when you use the Creatingly Service. This includes third party analytics services, such as Google Analytics (“Analytics Services”), that we engage to help analyze how users use the Creatingly Service, as well as third parties that deliver content or offers. We may receive reports based on these parties’ use of these tools on an individual or aggregate basis. We use the information we get from Analytics Services only to improve the Creatingly Service. The information generated by the Cookies or other technologies about your use of the service (the “Analytics Information”) is transmitted to the Analytics Services. The Analytics Services use Analytics Information to compile reports on user activity. The Analytics Services may also transfer information to third parties where required to do so by law, or where such third parties process Analytics Information on their behalf. Each Analytics Services’ ability to use and share Analytics Information is restricted by such Analytics Services’ Terms of Use and Privacy Policy. By using the Creatingly Service, you consent to the processing of data about you by Analytics Services in the manner and for the purposes set out above. See https://creatingly.com/subprocessors for a full list of Analytics Services. We may also partner with ad companies to support our marketing efforts, including by serving you ads better tailored to your likely interests. If you don’t want to take advantage of these services, you can opt-out by visiting http://www.aboutads.info/ or http://networkadvertising.org/choices/, or if you are located in the EU, http://www.youronlinechoices.eu/.

SNS Log In. Direct Users may use certain social media site (“SNS”) credentials to log into the Creatingly Service. In such case, we collect personal data from the social media website. For example, when you log in with your Google credentials, we may collect the personal data you have made publicly available in Google, such as your email address, name, and profile picture or logo. You agree that you are solely responsible for your use of an SNS and that it is your responsibility to review the terms of use and privacy policy of such SNS. Any information that we collect from an SNS account will depend on the privacy settings you have with that SNS, so please consult the SNS’ privacy and data practices. We will not be responsible or liable for: (a) the availability or accuracy of such SNS; (b) the content, products or services on or availability of such SNS; or (c) your use of any such SNS. You can revoke our access to this information anytime by amending the appropriate settings from within your account settings on the applicable SNS.

Like many online services, we use Cookies to collect information. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing the website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them).

We use two broad categories of Cookies: (1) first party Cookies, served directly by us to your computer or mobile device, which are used only by us to recognize your computer or mobile device when it revisits the Creatingly Service; and (2) third party Cookies, which are served by service providers on the Creatingly Service, and can be used by such service providers to recognize your computer or mobile device when it visits other websites.

Creatingly uses Cookies to verify that you are properly signed in, to display information for your primary location, and to provide information about your Creatingly Sites (if applicable). We may also use Cookies from time to time to measure your response to new aspects of the Creatingly Service and/or emails in an effort to continually improve customer service and the Creatingly Service. Please be aware that a Cookie cannot spread computer viruses, retrieve any other data from your hard drive, or capture your email address.

Cookies we use. The Creatingly Service uses the following types of Cookies for the purposes set out below.

a. Essential Cookies. These Cookies are essential to provide you with services available through our Services and to enable you to use some of its features. For example, they allow you to log in to secure areas of our Services and help the content of the pages you request load quickly. Without these Cookies, the services that you have asked for cannot be provided, and we only use these Cookies to provide you with those services.

b. Functionality Cookies. These Cookies allow our Services to remember choices you make when you use our Services, such as remembering your language preferences, remembering your login details and remembering the changes you make to other parts of Services which you can customize. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our Services.

c. Analytics and Performance Cookies. These Cookies are used to collect information about traffic to Services and how users use our Services. The information gathered does not identify any individual visitor. The information is aggregated and anonymous. It includes the number of visitors to our Services, the websites that referred them to our Services, the pages they visited on our Services, what time of day they visited our Services, whether they have visited our Services before, and other similar information. We use this information to help operate our Services more efficiently, to gather broad demographic information and to monitor the level of activity on our Services.

We use Google Analytics, Mixpanel, and other third party analytics services for this purpose. Google Analytics and Mixpanel use their own cookies. They are only used to improve how our Services works. You can find out more information about Google Analytics Cookies here: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies. You can find out more about how Google protects your data here: www.google.com/analytics/learn/privacy.html. You can prevent the use of Google Analytics relating to your use of our Services by downloading and installing the browser plugin available via this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB.

d. Social Media Cookies. These Cookies are used when you share information using a social media sharing button or “like” button on our Services or you link your account or engage with our content on or through a social networking website such as Facebook, Twitter, or Google+. The social network will record that you have done this.

Disabling Cookies. You can typically remove or reject Cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help” “tools” or “edit” facility). Many browsers are set to accept Cookies until you change your settings. Further information about Cookies, including how to see what Cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.com.uk.

Direct Users must accept Cookies in order to access certain features of the Creatingly Service. You can erase or block Cookies from your computer if you wish to do so (your internet browser help screen or manual will thoroughly explain this process), but certain parts of the Creatingly Service will not work correctly or at all if your browser is set to not to accept Cookies.

We may also use pixel tags (which are also known as web beacons and clear GIFs) on the Creatingly Service to track the actions of users on our Services. Unlike Cookies, which are stored on the hard drive of your computer or mobile device by a website, pixel tags are embedded invisibly on webpages. Pixel tags measure the success of our marketing campaigns and compile statistics about usage of the Creatingly Service, so that we can manage our content more effectively. With the exception of the Facebook Pixel (see below), the information we collect using pixel tags is not linked to our users’ personal data.

Creatingly may use the Facebook Pixel to gather information about your activities on the Creatingly Service in order to provide you with tailored Creatingly ads. For example, if you sign up for Creatingly, you may see a Creatingly ad on your Facebook newsfeed. Facebook’s use of information collected is set forth in its Privacy Policy (https://www.facebook.com/policy.php). You may opt out of Facebook’s interest-based ads here (https://www.facebook.com/about/ads/#568137493302217).

Automated decision-making or profiling
We do not use your personal data for the purposes of automated decision-making. However, we may do so in order to fulfill obligations imposed by law, in which case we will inform you of any such processing and provide you with an opportunity to object.

Personal Data. In general, we use personal data either to deliver the Creatingly Service or respond to requests that you make. We use your personal data in the following ways:

• facilitate the creation and securing of your account (Direct Users only);
• identify you as a user of the Creatingly Service;
• operate, maintain, and provide improved administration of the Creatingly Service;
• improve the quality of experience when you interact with the Creatingly Service;
• manage your account, including to send you administrative e-mail notifications, such as security or support and maintenance advisories (Direct Users only);
• respond to your comments and inquiries related to employment opportunities or other requests and to provide customer service; and with your consent, send newsletters, surveys, offers, including information about products and services offered by us and our affiliates, and other promotional materials related to the Creatingly Service and for other marketing purposes of Creatingly to Direct Users. You may opt-out of receiving such information at any time: such marketing emails tell you how to opt-out. Please note, even if you opt-out of receiving marketing emails, we may still send you non-marketing emails. Non-marketing emails include emails about your account with us (Direct Users only) and our business dealings with you.
• process payments you make via the Creatingly Service
• as we believe necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities; (c) to enforce our Policy; and (d) to protect our rights, privacy, safety or property, and/or that of you or others; and
• as described in the Section entitled “HOW CREATINGLY MAY SHARE YOUR INFORMATION” below.

Anonymous Data. We may create anonymous data about both Direct Users and End User by excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymous data to analyze request and usage patterns so that we may enhance the content of the Creatingly Service. We may use anonymous data and aggregated and other de-identified information for any purpose and disclose anonymous data to third parties in our sole discretion.


With Third Parties designated by you. We may share your personal data with third parties where you have provided your consent to do so.

With Third Parties. We may share your personal data with third party service providers (“Subprocessors”) to provide you with the Creatingly Service, to conduct quality assurance testing, to facilitate creation of accounts, to provide technical support, to conduct data analysis, to process payments, to provide information technology and related infrastructure provision, customer service, email delivery, and/or to provide other services. These Subprocessors are only permitted to use your personal data to the extent necessary to enable them to provide their services to us. They are required to follow our express instructions and to comply with appropriate security measures to protect your personal data. Click here for a full list of Subprocessors: https://creatingly.com/subprocessors.

We use Stripe, a third party payment processor, to process payments made through the Creatingly Service and Creatingly Marketplace. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers. Rather, all such information is provided directly to Stripe, whose use of your personal data is governed by their privacy policy, which may be viewed at https://stripe.com/us/privacy.

Posting on the Creatingly Service. You may share personal data with us when you submit user generated content to the Creatingly Service, including via user forums or reviews of User Components within the Creatingly Marketplace. Please note that any information you post or disclose on the Creatingly Service will become public information, and will be available to other users of the Creatingly Service and to the general public.

We urge you to be very careful when deciding to disclose your personal data, or any other information, on the Creatingly Service. Such personal data and other information will not be private or confidential once it is published on the Creatingly Service. Creatingly is not responsible for how others use such information. If you post personal data, even if you later remove it, other individuals who saw that personal data may retain copies of it through other means than the Creatingly Service. We or our Direct Users may occasionally reproduce, publish, and distribute content from reviews in the Creatingly Marketplace in any forum.

If you provide feedback to us, we may use and disclose such feedback on the Creatingly Service, provided we do not associate such feedback with your personal data. If you have provided your consent to do so, we may post your first and last name along with your feedback on the Creatingly Service. We will collect any information contained in such feedback and will treat the personal data in it in accordance with this Policy.

With SNS. The Creatingly Service or a Creatingly Site may also enable you to post content to an SNS. If you choose to do this, we will provide information to such SNS in accordance with your elections. You agree that you are solely responsible for your use of an SNS and that it is your responsibility to review the terms of use and privacy policy of such SNS.

As Required by Law. We may access, preserve, and disclose your personal data, other account information, and content if we believe doing so is required by law or if those actions are reasonably necessary to:

• comply with legal process, such as a court order or subpoena;
• enforce this Policy or our Terms of Service;
• respond to claims that any content violates the rights of third parties;
• respond to law enforcement;
• investigate and prevent unauthorized transactions or other illegal activities; or
• protect our or others’ rights, property, or personal safety.

Corporate Events.
If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction. We cannot control how such entities may use or disclose such information.

Other Disclosures.
We may share personal data as we believe necessary or appropriate: (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities; (c) to enforce our Policy; and (d) to protect our rights, privacy, safety or property, and/or that of you or others. We may also disclose your personal data with your permission.

The Creatingly Service may contain links to third party websites and features. This Policy does not cover the privacy practices of such third parties. These third parties have their own privacy policies and we do not accept any responsibility or liability for their websites, features or policies. Please read their privacy policies before you submit any data to them.

We seek to use reasonable organizational, technical and administrative measures to protect personal data within our organization. Unfortunately, no transmission or storage system can be guaranteed to be completely secure, and transmission of information via the internet is not completely secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us using the details in the Section entitled “CONTACT INFORMATION.” By using the Creatingly Service or providing personal data to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Creatingly Service. If we learn of a breach of personal data, we may attempt to notify you electronically by posting a notice on the Creatingly Service or sending an email to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please notify us using the details in the Section entitled “CONTACT INFORMATION.”

We will only retain your personal data as long as reasonably required for you to use the Creatingly Service and/or to provide you with the Creatingly Service unless a longer retention period is required or permitted by law (for example, for regulatory purposes).

We do not knowingly collect, maintain, or use personal data from children under 13 years of age, and no part of the Creatingly Service is directed to children under the age of 13. If you learn that a child has provided us with personal data without your consent, you should alert us using the details in the Section entitled “CONTACT INFORMATION.” If we learn that we have collected any personal data about children under 13, we will delete such information as soon as reasonably practicable.

If you are a non-U.S. user of the Creatingly Service or visitor to a Creatingly Site, by providing us with data, you acknowledge and agree that your personal data may be processed for the purposes identified in this Policy. Your information, including personal data that we collect from you, may be transferred to, stored at and processed by us and other third parties outside the country in which you reside, including, but not limited to the United States, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By using the Creatingly Service, you agree to this transfer, storing or processing.

Subject to the following paragraph, we ask that you not send us, and you not disclose, any sensitive personal data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) (“Sensitive Personal Data”) on or through the Creatingly Service or otherwise to us.

If you send or disclose any Sensitive Personal Data to us when you submit user-generated content to the Creatingly Service, you consent to our processing and use of such Sensitive Personal Data in accordance with this policy. If you do not consent to our processing and use of such Sensitive Personal Data, you must not submit such user generated content to our Services.

The following rights may be available to you:

• Opt-out. You may contact us anytime to request to opt-out of: (i) direct marketing communications; (ii) automated decision-making and/or profiling; (iii) our collection of Sensitive Personal Data; (iv) any new processing of your personal data that we may carry out beyond the original purpose, where we have requested your consent prior to such processing; or (v) the transfer of your personal data outside the EEA, where we rely on your consent for such transfer. Please note that your use of some of the Creatingly Service may be ineffective upon opt-out.

• Access. You may request to access the information we hold about you at any time via your account page or by contacting us directly.
• Amend. You can also contact us to request to update or correct any inaccuracies in your personal data.
• Move. You may contact us to request that we move your data to other service providers as you wish.
• Erase and forget. In certain situations, for example when the information we hold about you is no longer relevant or is incorrect, you can request that we erase your data.

If you wish to exercise any of these rights, please contact us using the details in Section entitled “CONTACT INFORMATION” below. In your request, please make clear: (i) what personal data is concerned; and (ii) which of the above rights you would like to request to enforce. We may deny your request where permitted by applicable law. For your protection, we may only implement requests with respect to the personal data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable and in any event, within one month of your request. Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion.

We are committed to resolve any complaints about our collection or use of your personal data. If you would like to make a complaint regarding this Policy or our practices in relation to your personal data, please contact us at: legal@creatingly.com We will reply to your complaint as soon as we can and in any event, within 45 days. We hope to resolve any complaint brought to our attention, however if you feel that your complaint has not been adequately resolved, you reserve the right to contact your local data protection supervisory authority.

Any changes to this Policy will always be posted to this section of the website, along with the effective date of the updated Policy. You should check this page periodically to stay abreast of any such changes. For any material changes to the Policy, we will notify Direct Users via email or by placing a prominent notice on the homepage of our website.

We welcome your comments or questions about this Policy. Please use the “Contact us” link of the Creatingly Service or contact us via legal@Creatingly.com.